Frequently Asked Questions
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How Does YourDiagnosis Work?
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YourDiagnosis
is an confidential online diagnostic tool. Based on your symptoms, it asks a series
of targeted questions, and uses this information to build a comprehensive medical
history. This data is analysed using an medical algorithm to determine a list possible
or probable diagnoses.
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I can’t remember my secret ID or password?
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Previous users with a Secret ID and password - If you provided your email
address when you registered you can retrieve these details by going to the Existing User page by clicking on the "Sign In" button on the home page and entering your email address. If not then you will need to create
a new account.
All other users - Go to the Existing User page by clicking on the "Sign In" button on the home page and enter the email address
which you used during registration and we will send your password via email.
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How secure is my personal information?
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All information that is received, used or disclosed in connection with YourDiagnosis
is encrypted. We use Secure Socket Layer (SSL) which is an industry standard encryption
system to ensure that your personal information is fully protected and not accessible
by any unauthorized individuals. YourDiagnosis
follows International and National codes of practice to protect its customers and
ensure complete confidentiality.
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How do I view a previous summary?
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Click on the "Start Online Diagnosis" button. Then choose the "Existing User" button.
Here you will find options to view your past summaries or start a new session.
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Why use YourDiagnosis when there are so many other health information websites on
the internet?
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YourDiagnosis is different from other online symptom analysis websites. YourDiagnosis
performs a in-depth analysis, which collects all the information about your health
condition and then forms a list of diagnoses.
YourDiagnosis has a database of thousands of questions. In most of the other online
diagnostic websites, the total number of questions is fixed and you are required
to answer all of them. In YourDiagnosis, the number and type of questions asked
will vary depending on your responses. Analysis of your answers to these questions
will provide a comprehensive list of possible or probable diagnoses which you can
share with your doctor or health professional.
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Do you receive income or endorsements from advertisers on your site?
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No advertising is allowed on YourDiagnosis to maintain our professional integrity.
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